All SilTerra employees will be premier customer service providers, emphasizing on continually improving both Quality and the Hazardous Substance Process Management (HSPM) of our processes, products and services.
We are committed to achieve these by:
- meeting statutory & regulatory requirements, operational goals, as well as customer needs and expectations
- having effective defect prevention and waste elimination programs
- driving process capability and stability, performance benchmarking
- involving employees in communication and continuous improvement activities
- ensuring processes and final products are Hazardous Substance-Free compliant